International Patient Services

International Patient Services

You Are Our Valued Guest

Hisar Hospital Intercontinental International Office coordinates all our international guest services.

The guiding principle of the International Office is that each and every patient is our personal VIP guest and shall be provided with a seamless high quality service in their own language and according to their own cultural norms.

Therefore, every guest patient is designated a dedicated Recovery Specialist as a one stop shop from the initial enquiry, right through their entire stay at the Hisar Hospital Intercontinental, including their follow up care at home and subsequent appointments that may be needed.

Your Recovery Specialist will share your language and your culture, and provide direct aassistance to patients and their families through personalized Medical and Concierge Services according to the needs and expectations of each and every patient and his or her familiy and accompanying persons.


24 Hour Servıce

Recovery Specialists respond to every inquiry within 24 hours after evaluating the initial medical reports of the patients with the appropriate physicians and experts. Recovery Specialists provide one to one assistance to Hisar Hospital Intercontinental patients and their families through.

  • Scheduling appointments
  • Airport pick ups / Transfers
  • Guidance through the hospital admissions process
  • Communication and coordination with private health insurance companies
  • Financial arrangements
  • Interpreter and translating services
  • Accommodation advice and reservations
  • Air and ground ambulance services
  • Facilitation of second opinions and telemedicine consultations
  • Appointments for family members who request routine and preventive medical care
  • Discharge process and follow up care