Online Doctor Consultation

“Hisar Online Doctor Consultation" lets you book an appointment with all our specialist doctors and have a video consultation online from wherever you are, without needing to come to our hospital. During this consultation, you can discuss all your diagnosis and treatment processes with our doctors and share any questions you have."Hisar Online Doctor Consultation", you can apply via our website www.hisarhospital.com or book an appointment through our Call Centre (444 5 888).

How Can I Apply for a "Hisar Online Doctor Consultation"?

First, you can complete your application by choosing one of the channels below.

• www.hisarhospital.com web sitemizden “Online Görüşme Talep Formu”nu doldurabilirsiniz.

  • Fill in your contact details (name, surname, date of birth, phone number, e-mail address).

  • Our call centre representative will call you, confirm your appointment details and start your appointment process.




• If you prefer, you can also apply through our Call Centre representative by calling 444 5 888.

  • Our call centre representative takes your request, fills in the form for you and starts your appointment process.

  Is the Online Consultation Covered by My Health Insurance?

  You can choose one of the following methods for an Online Doctor Consultation.

  If you do not have private health insurance or it is not covered, one of the following methods can be used.

  • You can pay by credit card via mail order or the 3D Secure system.

  • If you wish to pay in cash, you can make a bank transfer. (IBAN numbers are sent to you by e-mail/SMS. Once the transfer is completed, your appointment confirmation is sent by SMS or by phone.)

  What Steps Do I Follow for an Online Doctor Consultation?

  • Fill in the Request Form for an Online ConsultationYou can fill in your form on our website www.hisarhospital.com. If you prefer, you can also apply through our Call Centre representative by calling 444 5 888.

  • Your Appointment Is Created After Your Application Is ApprovedWhen your provision or payment is completed, you are informed that your appointment has been confirmed.

  • Our Doctor Calls You at the Appointment Time At your appointment time, your doctor makes a video call via your preferred method (WhatsApp / FaceTime / Skype, etc.) and the consultation begins.

  • Your Consultation Time Is Standard Your online consultation lasts 20 minutes.

  • If a Physical Examination Is Necessary During your online consultation, your doctor may consider a physical examination necessary based on your health condition. In this case, your payment for the online consultation is cancelled and payment or provision is taken only for your outpatient examination.

  • If Your Doctor Writes a Prescription If your doctor deems it necessary, they will write your prescription. It is sent to you by e-mail or WhatsApp, and you can show it to your pharmacist on your phone screen.

  • If Radiology Examinations Are NeededIf your doctor decides that radiology examinations are needed, you will be invited to the hospital.

  • If Laboratory Tests Are RequiredYour doctor may consider laboratory tests appropriate. In this case:

    • If you have private health insurance that covers this service, our team obtains your provision.

    • Once your payment is completed, our mobile sampling team comes to your location and collects the samples. No separate fee is charged for home sample collection.

  
  

  • For Your Follow-up Consultation

    • If you wish, you can have your follow-up consultation by video. In this case, you will be given an "Online Doctor Consultation Follow-up Appointment". Patients who have received outpatient services can also have their follow-up examinations via online consultation.

    • If you have private health insurance that covers this service, our team obtains your provision.

    Consultation with Doctors from All Specialties

    As needed, you can have online doctor consultations at home with doctors from all our specialties and carry out your diagnosis and test procedures smoothly.

    If you wish, you can call now and register